Welcome to The Elm Practice

We hope you will find this website helpful in using the services provided here.

Anyone living within the practice area, who is not already registered with a local GP may join our list.

You will be asked to complete our practice questionnaire or you can make an appointment with our practice nurse for a new patient check. From this first meeting, the nurse and doctors will become aware of any important medical conditions, allergies etc. you might have. You will also have your blood pressure and urine checked. It can take some time for your notes to arrive from your previous doctor; therefore it will be helpful to get some details in the meanwhile.

How To Find Us

We are situated close to bus routes 106, 253, 254, 236, 73, 393, 249, 67, 76 and 149.  Local train stations are Stoke Newington Railway Station, Station Approach, Stoke Newington High Street, Rectory Road Railway Station, Evering Road. Clapton Railway Station, Upper Clapton Road.

Appointments

If you wish to see a doctor or nurse please telephone our receptionist to book an appointment.

The appointment system operates both for your convenience and to aid the Doctor.  An appointment is for one person only.  You may consult any of the Doctors within the practice, not just the one with whom you are registered.  Please arrive on time for your appointment. If you arrive late, you will be offered another appointment perhaps on a different day. Patients who need to be seen as an emergency should contact us to be booked into morning surgery. Regretfully we are now unable to see anyone without an appointment during evening surgery, however if your problem is urgent please telephone us for advice.

Telephone Consultations

Sometimes you may want advice on a health problem or medication that might be dealt with by telephone.  The duty doctor is usually available to speak  to after morning surgery.   Please ring and leave a detailed message with the receptionist and the doctor or nurse will call you back.

Please note we are unable to call you if your phone is set not to receive withheld/anonymous numbers.

It is vital that we have your up to date address and phone number.  Please tell reception of any changes including mobile numbers.

Home Visit Request

Occasionally a patient will request to be seen at home. If you are too ill to attend the surgery and need a home visit, please telephone before 10.30 am. You will be asked for details to help your doctors to organise their calls.

Harmoni

Camidoc is an on call out of hours service by a rota of local GP's. A GP will see you in their clinic or visit you at home if needed and they can provide telephone advice. This should be the 1st service you contact if we are closed.  Camidoc provides free translation and interpreting.

NHS Walk-in Centres

NHS Walk-in Centres offer fast and convenient access to a range of NHS services, including health information, advice and treatment for a range of minor illnesses (coughs, colds, infections) and minor injuires (strains, sprains, cuts). 

They are open from early morning to late evening, seven days a week.  The centres are run by experienced NHS nurses and you don't need to make an appointment. 

Local NHS Walk-in Centres are:

Springfield, 19-21 Oldhill street, N16 6LD, 0208 806 6993

Tollgate Lodge Walk-in Centre, 57 Stamford Hill, N16 5SR

Homerton NHS Walk-in Centre, Homerton University Hospital, Homerton Row, E9 6SR. 

NHS Walk-in Centre Liverpool Street, Exchange Arcade, Bishopsgate, EC2M 3WA.  

Whittington NHS Walk-in Centre, Whittington Hospital, Highgate Hill, N19 5NF.

Middlesex North NHS Walk-in Centre, North Middlesex Hospital, Sterling Way, N18 1QX

Leytonstone Walk-in Centre, Whipps Cross Hospital, Whipps Cross Road, E11 1NR.

Practice Nurse

Please book an appointment with our Practice Nurse for any of the following services:

• Cervical smear tests
• Monitoring of asthma and diabetes
• Family planning
• Offer advice on women's health issues
• Offer advice on weight reduction
• Ear syringing
• Health promotion
• Influenza (seasonal)
• General Health advice
• Wound & Dressings
• Travel Clinic

Stop Smoking Clinic

We have a one-to-one stop smoking clinic for patients needing help to give up their smoking habit 

Phlebotomy Clinic

Please book an appointment at reception  

Repeat Prescriptions

All repeat prescription requests must be in writing.  Leave your computer counterfoil with the receptionst, tick the items you require.  Prescriptions will be ready for collection within two working days. Your prescription may be posted to you if  you provide a stamped addressed envelope.  A telephone request can be accepted for house bound patients. 

Medical Certificates

You are entitled to 1 week sick leave without a doctors note.  This includes usual days off and weekends.   After the 8th day of sickness we are happy to provide stautory sick pay certificates.  If your employer insists on a certiciate with the first 7 days we will provide a private certificate.  There will be a charge of £13.00 for this.  We will issue a receipt and you may be entitled to reclaim this cost from your employer.

Test Results

For enquires on your test results please call 020 7683 4842 on Tuesday, Wednesday and Friday from 12-1pm and our receptionist can let you know whether the test is back and which doctor has checked it.

Please wait 2 weeks before enquiring abour your result.

Do not call the surgery main line for blood results.