Your opinions are is important to us. They help us improve the way we work and let us – and others – see how we are doing. You have four options below.
1. Send us suggestions
To make a formal complaint, see section 3 below. But if you have a suggestion about something that could be done better, we would like to hear from you – use this form below.
2. Join the Friend of Elm Practice group
Click here to find out about the group, which meets regularly to listen to people’s feedback and discuss how to improve local services. Find out more here.
3. Use our complaints procedure
Did something go wrong? Could something be improved? Visit this page which tells you about the process for making a formal complaint. Information here.
4. Or Fill in the ‘Friends and Family Test’ form below
The form below is an official NHS tool – we publish the results here on our website, but your responses are also collected by the NHS at national level so that they can see how practices are doing.